ONLINE BETTING HELP SECTION

Welcome to the Help Section


You can always contact us by phone or email. However, most customers' questions are answered below.

FAQs

CUSTOMER SERVICE FAQs

Answer general questions about bonuses, fees, payouts, rollovers, and customer eligibility.

Customer FAQs

Handicapping Contest FAQs

CASINO FAQs

General and tech questions on our Online Casino and Live Dealer platforms.

Online Casino FAQs

Live Dealer Casino FAQs

Poker Room FAQs

Casino General Info

TECHNICAL FAQs

Technical difficulties or how-to’s can be found here.

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CASHIER

Explore our deposit and payout methods.

DEPOSIT AND PAYOUT INFO

Traditional Deposit Methods

Traditional Payout Methods

CRYPTOCURRENCIES INFO

Deposit and payouts using crypto

How to deposit with Bitcoin?


HOUSE GENERAL INFO

General Rules - Rules and Regulations

Our KYC Policy - Know Your Customer

Account Information - Betting account terms of use

3rd Party Disclaimer - Terms of use for 3rd party services


SPORTS BETTING RULES

SPORT-SPECIFIC WAGERING

Information on Sports, E-sports, motor racing and poker tournaments wagering rules.

Football

Basketball

Baseball

Hockey

Poker


LIVE BETTING

Complete set of rules for all the live betting products our company offers.

General Live Betting Rules

Bet Types

Live Betting American Football

Live Betting Basketball

Live Betting Baseball

Live Betting Hockey



BETTING LIMITS, TYPES AND PAYOUTS

General limits by sport and wager type, payouts, rules, overtime and more.

Wagering Limits

Parlay Rules and Payouts

Teaser Rules and Payouts

Point Buying Prices

Canceled or Postponed Games

Overtime Rules

Props and Futures

Automated voice service to check your wagers

More info on pleasers, overtime betting, props and more, can be found in the Wagering section.


RACEBOOK RULES

Horse Racing Rules - Off times, minimum bets…

Race Tracks - Major and other Tracks

Payouts and Limits - Major and other Tracks

Racebook Wagers Explained - Straight and other bet types


BONUSES, PROMOS, SPECIALS

Bonus-specific info and rules - Everything on initial and reload deposit bonuses, Free Play, Buddy Referral, Free Payouts...

Email Promotions FAQs - Info on the email promotions we send you

Event-Driven Promos - Free Plays given to bet on specific events or games

Specials - 5% Juice - Bad Beat

Net Loss Bonus (Gamblers’ Insurance) - All about our players’ favorite bonus

Casino Bonuses - Chips, Cash back and more info - Scratch & Pull Games

Contests - Seasonal contests

General Bonus rules - Company policies on bonus offers


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